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Find quick answers to your questions below...

Do you ship to my country?

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During sign-up we will ask for your shipping address details including country. iWoodesign ships to the following countries: 

United KingdomGreecePolandUnited States (except New York)
BelgiumIndiaPortugalUnited States (only New York)
CanadaIsraelQatar
Channel IslandsItalyRepublic of Ireland
DenmarkLuxembourgSpain
FinlandNetherlandsSweden
FranceNorthern IrelandSwitzerland
GermanyNorwayUnited Arab Emirates

If your country is not listed, please contact us by email at [email protected] as we would still consider delivering to your country.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. iWoodesign offers are wide choice of payment options all within a secure payment process. These options are:
  • VISA
  • VISA Electron
  • Delta
  • Mastercard
  • Maestro
  • American Express
  • PayPal 
Please note that we will not ship your order until we receive payment from you.

When will my order ship, what are my shipping charges, customs and duties?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered a list of Shipping Countries and their prices. iWoodesign offers extremely competitive rates worldwide so that our Collection can reach you, your friends and family.We will ship your order shortly after we receive payment from you.

Recipients outside of the EU may have to pay import duty or other taxes. iWoodesign cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering.

iWoodesign can also not be held liable should local customs officials decide to hold or confiscate items for any reason.

What is the return policy?

Please see our Terms & Conditions for complete details regarding our return policy.